Melissa is wearing a form-fitting regular cannula

When I was using oxygen before my transplant, I had these so I could turn down the flow when I was seated. The valve connected between the cannula (which came in varying lengths up to 7 feet), and the 50 foot hose, so I could adjust it easily when I sat down or got up.
Back when I last used them (about 6 years ago), they were great but pretty flimsy, and I used to break them all the time, so I never ordered just one at a time.
Get one of their great flat 50 foot hoses while you're there. They don't coil up and and no one ever tripped over one at my house, and my cat totally ignored it. I also loved the soft cannulas when I was using supplemental oxygen.

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Just wanted to let you know I really like your products (cannulas & tubing). Makes wearing so much more comfortable than the usual hard plastic ones. Thank you so much for making these.

Thank you so very much for continuing your product, I was devastated when you were going to close up shop, I use oxygen 24\7 this cannula is the only tubing my nose can handle, I was down to my last tubing (panic attack) and there you were, praise God

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I became a Softhose customer in 2015 after a bout with the flu and pneumonia that put me on the ventilator for 11 days, left me with permanent lung damage and the need for oxygen 24/7. I came across  Softhose which was like the best thing since sliced bread. They allowed me to feel comfortable by taking away some of the issues with cannulas, especially returning to work full time. I was extremely disappointed (almost an anxiety attack) when they were no longer were available.

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Relentless in my search for something just as good, every few months I search the web for anything new in the world of cannulas. You have no idea how elated I was to come across your new website. I wanted to touch base with you before I placed my order.
 

Hi Chris.

I forgot to thank you for your attention, your products are just great , my sister its completely happy with her new cannulas.
since now im buying only your products!!!!
Keep up with the great service and human quality!!!

Best Regards,
Jesús Galindo Rincón

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Thanks and how lucky I am to have found your site....I can not tolerate the cannulas that my oxygen supplier has, and I have mentioned yours to them but they don't seem to want to listen.  They really are a blessing when you have to wear oxygen.  
Shirley Schmidt

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I tried out your cannula this morning when I went out & it was wonderful. Your ends are a different design and easily cover the  post. The Salter end would only go on half way even with a lot of pushing from me or someone stronger. Salter would also pulse on its’ own when I wasn’t wearing it. ( I was told it was because of the pressure in the atmosphere)   I also think the end would sometimes pop off when it was on pulse or continuous.  
I should have tried your product a long time ago instead of settling with what I am given by my supplier.
Have a good day,
Anne

Hello Chris,

Thanks to the generosity of people such as yourself, and of a 'fellow-sufferer' - Laurel (in US, not sure if her surname).  She shipped me a pack of 5 oxygen tubing, C-O (Standard?) Softhose cannula, now used for two weeks with very very much improved results.   I'm on 2L mainly for night use, but use in daytime for exertion, or breathless for other reasons; have swivel adaptor and a humidifier.
 
I printed out info from your website and gave to team leader of cardio/pulm rehab team & hope he will pass on the info to other O2 users.  He did say many people had trouble with the standard issue we receive here 

I wish to order several packs of Softhose cannula with CN-X narrow or CL-X Lite prongs  with 3' hose. 
With narrow nostrils and deviated septum do you have any comments which may be best?  Even with a humidifier my left nostril still tends to block.  
Not sure what is meant my "# piece orders can be mixed lengths".  

I am considering asking for prescription for O2 tanks instead of concentrator as our electricity is very high cost - does that make difference in the cannula used (or use of humidifier)?  If so maybe I wait until I know more, see if tanks are feasible given their huge size (where to keep them?) etc.

Joy Hensby

The cannulas and tubing that Thompson Engineering provides are the best. When I first required medical oxygen, I was sent home with the terrible salter and other hospital brands tubing. 
They, as you know, are completely uncomfortable and can be quite painful.
Your products make these times go by a little bit easier and with one less painful annoyance and point of distress.
I cannot say thank you enough.
ryan quirk  

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Hi Chris
I received the package. Thanks. I love the high flow cannula, I no longer hear the oxygen coming out of my nose. It is truly wonderful.
Thank you again.
Virginia
 

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For over a year I have been looking for a  cannula as comfortable as yours and  I'm very pleased with yours, I'll never use any other.
You have another lifetime customer, thanks for the quick shipping and the pointers on cleaning .  I'd like to join the many satisfied customers in saying thank you.  The 50 ft hose  is also great.   I can get all from Apria,  free but yours are well worth the money.

Thanks again!

Wayne Hicks
Salem, Ore

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Look forward to doing business with you again. I can only imagine how much work goes into making them. I am sure I can speak for many, but just know how grateful we are that you are providing them again.

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Absolutely I'm still interested and thrilled you guys have decided to keep the company up and running. Absolutely the most comfortable nasal design I've ever found and I will be ordering some ASAP. Thanks for the heads up!

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Dear Chris, thank you so much for your work on our behalf making the most comfortable cannulas available. I did not realize they are handmade! I have been distraught without them and am so thrilled they will be available again. Thank you for your many years of making them for us. Happy Retirement!

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They are, by far the most comfortable I have ever used. I would like to be able to continue to access them. Thanks for your help.

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I can’t imagine living without these, they are so comfortable.

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Wow, I had forgotten how comfortable the nose part was. I slept so soundly.

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I have had a sore nose since I ran out of the cannulas and spent a lot of money trying to find something acceptable. There is nothing that I was able to find. They say they are soft or super soft and then there are those that say they are comfortable. None of them are being honest.

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Good news regarding Softhose cannulas - COPD
HappyQuilts's 
January 3, 2017 at 9:29 pm 33 Replies
Hi ! Just to update everyone, Softhose is back taking orders! I was hoarding my last cannula to use during The Holidays with guests and family. I just received my latest order and all is now right with the world! Happy New Year!

 

sagerardi
lisagerardi
January 3, 2017 at 10:17 pm
HappyQuilts, I did not know there are differences in the cannula, I am new to using oxygen and they just give me what ever they give me, can you explain the differences to me please? thank you Lisa

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HappyQuilts
January 4, 2017 at 10:04 am In Reply To 7544819 By Lisagerardi
Hi Lisa, These cannulas are made of a soft product that fit better to your face, are lighter and they also make one called Lite that has a much smaller nosepiece. That one can only be used up to 3 Ltr.., I believe. 
They also make 25 and 50 ft. Hoses that lay nicely on the floor and don't tangle as badly. These are the only ones that are comfortable for me and have made a huge difference in my coping with COPD and all the issues with using oxygen. Just google Softhose.com and it will pull up their home page. They ship quickly, too. I hope this helps. Terr

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budhenry
January 4, 2017 at 11:18 am In Reply To 7544819 By Lisagerardi
A lot more comfortable than Hospitals and O2 Provider give out. They are softer especially at the nose. Couple of brands like Westmed who calls them Super Soft. I buys those on-line - about $35
for a box of 50. Not sure of cost and source of Happyquilt's Softose but suspect about the same.To be honest I am quickly losing interest in Cannula, as I had a single lung transplant this past Tuesday morning and expect to be off them. Feeling great and going to Cardiac Step Down in a few hours. Expect to be weaned from O2 in coming days!

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Davosity
January 4, 2017 at 11:36 am In Reply To 7544819 By Lisagerardi
After a while a person could become a cannula and hose "connoisseur". Oxygen equipment becomes an ever present thing and there's the "Good, the Bad and the Ugly" about anything that's always around. Sinuses get dry, hoses get kinked, and are trip hazards, just having a cannula draped around your ears can be annoying..Softhose is a small niche operation who have developed and sold improved versions of some of our "favorite" things and they run a friendly, high quality operation. And you pay a reasonable premium for what you get.

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sunburn755
January 4, 2017 at 12:52 pm
That's great news ! I don't use their cannulas but I really like their 25ft hose, so much easier to deal with around the house. The one I'm using now is about 10 months old , still holding up but I want to be ready in case it breaks down. I ordered that 25 footer this morning after I read this post. I use the WestMed super soft cannulas from DirecthomeMedical , they work rather well .

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Marion8
January 4, 2017 at 2:36 pm
I did not know about soft cannulas..so glad I read these reports..can't wait to try them out...my ears are about worn out

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sunburn755
January 4, 2017 at 3:08 pm I

The soft hose that I use is 25ft , comes clear and you can use Rit dye to give it some color so it's easier to see. This hose still twists up like the others but not nearly as bad and it is much easier to get it un-twisted. The only problem I'm having and after 10 months of daily use is the end goes into the swivel connection, it is not as snug as it once was and now I'm using teflon tape (what plumbers use) on the connection end to help with that. The kind of cannula I use is ultra soft from the nose prongs to the split and there to end is the normal vinyl .

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maureen

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Hi Chris, LOVE the tubing. We have had an unnatural cold snowy January. Temps 0 and below. amazingly your tubing never got hard .

Thank you.  My wife has been using the cannula for several hours and loves the comfort.  The plastic ones always went sideways and never seemed to fit right.
Doug

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I told her that I sure hope that you two can work something out because there is NO other cannula on the market that comes close to yours and I have tried them all.
Ben

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My mother in FL just loves your cannulas and carries your website address with her to share the good news with other O2 users in her travels--thanks for developing something so comfortable!

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Oh, my word! This cannula is wonderful! It arrived today and I am so delighted with it. I want to buy a bunch of them.Thank you so much! I am so glad I found you!

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Thank you so much!  Your product has been such a blessing to my mom

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I have purchased the valve and it has literally changed my quality life for the BETTER.  

I have suggested others buy it and they are pleased too.

I just wanted to let you know that my new tubing is just perfect and thank you for your help.

This is just a quick note of thanks for making a great, creative, durable product. The flow valve has given new freedom to my wife who is in the later stages of COPD. We are thankful every day. Blessings. - Rich & Jenny
 
 

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I have been on 02 for several years.  I have fought with tangles, kinks, and total frustration during that time. I just wanted to tell you THANK YOU for your product.  What a difference it has made for me.  After spending a lot of money trying different brands, stating they don’t kink, oh what a relief it is to be able to walk around my home with out fighting my 02 line.  Thank You.

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Softhose cannulas - COPD
RichTheWise

July 25, 2018 at 5:50 pm 7 Replies
It looks like softhose is not producing yet again. They seem to have a history of opening and closing depending on the mood of Chris Thompson, the main production person. There is an identical cannula available from Westmed, stock # 0556.

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alanafor
July 25, 2018 at 11:03 pm
It's not identical. The nasal piece is different, going by the picture I just looked at here: 
https://mms.mckesson.com/product/703817/Westmed-0556.

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MendoBruce
July 26, 2018 at 2:51 pm
The Westmed ComfortSoft is better than most cannulas but, unfortunately, the nasal prongs are not nearly as soft as the softhose.

I am supposed to be getting samples from a private label cannula that they claim has soft prongs. I will let everyone know if this pans out.

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RichTheWise
July 26, 2018 at 6:18 pm In Reply To 8399456 By MendoBruce
I'd be anxious to know about this product from a private company. I spoke with Paul Thompson regarding the softhose product and his company closing. It was his wife Chris who was making the product and through some domestic problem, she no longer makes his product. He also claims to have a patent (ripped-off by a Westmed engineer) on the soft cannula. After seeing what softhose was offering when their web site was up and what Westmed is offering, he might have a case. They also produced oxygen hose made of the same soft material. That is what I really was looking to purchase. Looking at the track record of the company since 1999, there seems to be a history of closing then re-opening. I wouldn't be a bit surprised if they reopened.

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HappyQuilts
July 27, 2018 at 11:16 pm
This cannula is not even close to the Softhose cannulas. I ordered some and was completely disappointed. Don’t waste your time. I have found a retailer who is still may be able to supply you with the cannula from Softhose here in Colorado. If interested, their number is 303-799-0013 and are located in Centennial Colorado.

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alanafor's avatar alanafor
August 25, 2018 at 6:44 pm
Softhose is official out of business. That's all the website says. It was the best cannula I've found (glad I bought a box of them), aside from the Uni-Flo that is a one-sided cannula. I love the Softhose because the nosepiece is the only one that is truly small and narrow, no wider than the tubing. Most cannulas are huge right under the nose, but Softhose come to a "V" and is so narrow that it is virtually undetectable to the eye 
and to the skin under the nose. They do get hard, but I am not going to throw them away. I'm going to use them until I find a substitute, even if I have to manufacture it MYSELF.

Barbe2
March 19, 2019 at 6:20 pm 21 Replies
Has anyone found a nasal cannula comparable to Thompson engineering soft hose?

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MendoBruce
March 20, 2019 at 1:44 pm
Unfortunately, there is NOTHING comparable to Thompson Engineerings (softhose.com) cannulas. There are lots of other "soft" cannulas, but anyone who has used theirs, will be very disappointed with the others.

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HappyQuilts2017
March 20, 2019 at 6:22 pm In Reply To 8660292 By MendoBruce
Sadly, I also have to agree. I keep hoping we will hear that have decided to start production

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tammy_is_spicy
March 21, 2019 at 2:19 am
I would like to try Thompson Engineering ones. Where do I get them???

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queencitywalker
March 21, 2019 at 7:24 am In Reply To 8660917 By Tammy_is_spicy
You can't. They're out of business. 

This is the reason for the thread. Folks so loved the product but, unfortunately, it wasn't profitable. That's why folks keep asking as they're hoping the patent was sold and that there's some way to bring their products back to benefit all on supplemental oxygen AND be have a viable profit margin for the manufacturer.

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alanafor
April 13, 2019 at 10:01 pm
The Salter 1616 is close to the Softhose, and may be even better, depending on what it is you liked most about Softhose. I liked the small facepiece, and this one's got a small facepiece. It's soft enough for me. No irritation whatsoever. So now I'm not panicking that Chris Thompson isn't making them anymore. I wrote her an e-mail a few weeks ago, but didn't hear back. I talked with her husband Paul, who told me I can call him and check on her anytime I want. But he encouraged me to keep calling her. Sometimes she picks up the phone and sometimes she doesn't.

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HappyQuilts2017
July 16, 2019 at 6:59 pm In Reply To 8770262 By Speel66
Soft Hose is back in business! Yahoo!

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Karen29-1
July 17, 2019 at 11:51 am
Yes, soft hose is filling orders. Received mine! !

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Rickie1
July 17, 2019 at 12:51 pm
Here's some info -- as previously stated, they are back in business. A family member is learning the business. 
pthomps2@gmail.com

address: 11472 Tree Hollow Lane
San Diego CA 92128

The cannulas and hoses in particular are hard to beat.

 

Rickie1
July 17, 2019 at 12:59 pm In Reply To 8770852 By Rickie1
Something I did learn while searching for replacements -- cannulas do come in sizes....a small adult size would be suitable for the petite individual, for the very petite person a child's version might work too. Just a thought. While our local supplier was visiting our support group I asked about the sizes -- a light bulb moment for all concerned. Some of our elder patients are quite small and the large nose pieces are 
uncomfortable, slip and frankly, look quite ugly on a delicate face. The soft hose is rather inconspicuous and very comfortable. Have used them for over five years.

Rickie1

Barbe2
July 17, 2019 at 1:18 pm
Thank you nice to know. I'm so happy Softhose is back. Sent my order off yesterday! I have been on oxygen for almost 5 years and have tried so many and none compare! Happy day!

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Georgia6869
August 26, 2019 at 11:28 pm In Reply To 8660621 By HappyQuilts2017
THEY ARE PRODUCING. I RECIEVED MY ORDER TODAY'

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plagu64
June 3, 2019 at 9:07 am 9 Replies
Still struggling to find a decent cannula since Softhose. Has anyone had any luck?

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alanafor
June 3, 2019 at 9:40 am
Item number: 1616-4-50 (denotes 50 4-ft. cannulas of no. 1616) Salter-Style Nasal Cannula, with 4' Supply Tubing, Adult, Micro $31.58    

The nosepiece is very close to the size of the Softhose nosepiece. I shopped at MedicalMega. The tubing is narrower than the Softhose. It's just as comfortable to me but isn't as soft to the touch of the hand as the Softhose. No ear irritation. No problems at all.See https://www.vitalitymedical.com/salter-labs-salter-style-nasal-c....

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Frantique
June 3, 2019 at 12:13 pm In Reply To 8732009 By Alanafor
What I see that I dislike about this one and also the Salter is the hard piece under the nose. Softhose has a completely soft nose piece and it is what I call a V shape. It is the softness and small size of that V shaped piece that makes the big difference to me.

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MendoBruce
June 3, 2019 at 12:57 pm
There is NO replacement for softhose.com cannulas

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Frantique
June 3, 2019 at 2:28 pm In Reply To 8732217 By MendoBruce
I agree. I think I have tried all of them! I have a year or more supply of Softhoses. I keep hoping someone will start making them before I run out.

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Oxygen Tubing Has Crincles

how do you keep tubing from getting so crimped up? my house is not that large but due to room arrangement i need the 50foot length to get where i need to go kitchen, etc. any suggestions much appreciated thanks!!

A MyCOPDTeam Member said:
As I said .. go to softhose.com and get their 50' softhose .. I use it and no more kinks, etc. It just lays flat .. and their cannulas are wonderful too

A MyCOPDTeam Member said:
Go to softhose.com .. their cannulas are so soft you forget you have it on and their 50' hose lays flat and does not roll up on itself .. my wife and i hated the way our previous 50' would roll into twisted mess .. no longer with the softhose tubing

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Hi, I love your cannulas. I am so happy that I can continue to purchase them. Thank you for making my life more comfortable and happier.

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My husband, Gary, loves his Softhose tubing and cannulas.  It is so comfortable and the tubing does not kink.
What a pleasure!

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Your cannulas are THE most comfortable ones!

A month or so ago I order a selection of cannulas from you.  I gave them a test run and found that all were incredibly comfortable.  I chose the one which best suited my needs, and I just placed my second order for the narrow lite cannulas.  I cannot tell you how pleased I am with your product.  I have shared your website and my high recommendation with my support group.  We suffer from a disorder called Alpha 1 Antitrypsin Deficiency, and many of us suffer from early onset emphysema (caused by a genetic anomaly) and are on oxygen at a relatively young age.  Your product is not only comfortable, but also doesn't stick out like a huge neon sign screaming, "look at that young person on O2!!"  From not too far a distance the cannula is almost invisible -- a feature so important to those of us who are new to the O2 scene and already feel uneasy going out in public.  Thank you for your dedication to creating a product that is not only comfortable to wear but also comfortably discreet.

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Thank you so much,it gives me comfort to know that I can at least help make a person more comfortable and so grateful that you are there for us all.

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Your cannula is so comfortable it’s very far ahead of the other kind.

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LOVE your product. I recently saw these cannulas advertised in a respiratory magazine. http://www.tonopahmed.com/products/everest I don't know if your product is silicon, but ouch, look at their prices! Thank you for allowing me to be comfortable!

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  There is an old saying "If it sounds too good to be true,it probably is" After reading some of what customers say, and not finding any negative comments, I decided to purchase 2 of your cannulas to try.
 
WOW, they lived up to the customer comments and more. I have been on Oxygen for 23 years total, last 12 years 24/7. never have I had a cannula as comfortable as what you manufacture would wake up several times a night. I sleep on my side, rolling over many times during the night, only to find my Oxygen tube out and having trouble breathing. Not so now since using your brand.
 

Just wanted to let you know I really like your products (cannulas & tubing). Makes wearing so much more comfortable than the usual hard plastic ones. Thank you so much for making these.

Thank you so very much for continuing your product, I was devastated when you were going to close up shop, I use oxygen 24\7 this cannula is the only tubing my nose can handle, I was down to my last tubing (panic attack) and there you were, praise God

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I became a Softhose customer in 2015 after a bout with the flu and pneumonia that put me on the ventilator for 11 days, left me with permanent lung damage and the need for oxygen 24/7. I came across  Softhose which was like the best thing since sliced bread. They allowed me to feel comfortable by taking away some of the issues with cannulas, especially returning to work full time. I was extremely disappointed (almost an anxiety attack) when they were no longer were available.

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Relentless in my search for something just as good, every few months I search the web for anything new in the world of cannulas. You have no idea how elated I was to come across your new website. I wanted to touch base with you before I placed my order.

 

RECIEVED MY ORDER  ...TODAY......THANKS   SO   MUCH.....THESE  CANNULAS AND HOSE  ARE........WONDERFUL...WONDERFUL....!!!..I AM GOING TO SHOW THEM TO MY OXYGEN SUPPLIER......HOPFULLY THEY WILL START...ORDERING THESE....FROM YOU...........!!!!.....
04/09/2017 10:59AM
Linda van Etten
IVE BEEN WEARING MY CANNULA AND BEEN GOING FROM ROOM TO ROOM...WITH THE NEW ...HOSE......WOW....WOW....YOU NEED THESE IN ...EVERY....OXYGEN SUPPLY ...COMPANY......EVERY PATIENT SHOULD HAVE THESE...IMMEDIATELY....!!!........I'LL BE A ...SPOKESPERSON.....LOL...THESE REALLY ARE ...GREAT....

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Well, that was a surprise when I went to order today but I suppose as more are diagnosed there will be higher demand levels and I have to order sooner. I’ll be waiting to order as soon as you’re able to take orders. In the meantime, I’ll have to use Salters up here above the 49th in Canada. OMG I can’t remember when I last used one of those in my 11years of being on oxygen.  I’m afraid of the time I won’t be able to get them.  I can’t stand any of the others on the market.  I have some left from my last order so it doesn’t have to be right this minute.   I just want to get on your radar.  

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Time for me to reorder, but the hose and cannula I’ve gotten from you lasts so well that it has been years since my last order. I would till have one good spare hose if my cat hadn’t decided to bite a hole in it.

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Thank you for a great product. I tell every one I talk to about copd about your products.

The hose that lays flat so my grand kids don’t trip over it, and it doesn’t get tangled in my wheelchair wheels make my life a lot easier.

Tom Maruchak

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Your product has made my life so much easier and I no longer drop SP02 due to my forgetting to turn up the flow to do simple things such as answer my door, get something from refrigerator & other little things that many take for granted. 
I have recently found that I can no longer use 'pulse regulator' and now I have to start using 'continuous flow' 24/7. Thank goodness I found your Flow Valve!!! 
It will provide me a way that I can continue work outside in my field, out in my yards and go places that the pulse regulator freed me to do since 2010 when I was 1st put on supplemental oxygen.  With your Flow Valve, I will be able to turn down Flow Valve to 'conserve' 02,  then turn up flow when I need to attend to something.  Just to know I will 
still be able to go out on my ATV to handle field work is a blessing, but this will also enable me to go in car & use less 02 while sitting then turn it up when i need to get out, shop, visit and so forth. 
Sincerely, 
Rachael Carden 
 
I have used your soft cannulas for some time. They are the most comfortable I have ever used. I find myself in need of an increased flow, and am now on 6 litres. Do you make a larger bore cannula? I can 
barely stand the ones my provider has. Can you help me out? 
 
Dan Ash
 
How are you? I think of you so often, and Pray for you and your family.  I want you to have the desires of your heart.  You work so hard and have unselfishly dedicated your time to help us who depend on extra Oxygen.  This has been such a 
strenuous calling on your life.  I think about all the labor you put in during these 12 hour days.  It was just recently that I realized that you actually form 
the nose pieces and do other amazing work on the Cannulas by hand! I look at the photo of you with your gorgeous strong delicate beauty and I am in awe of the work you do.  I have always thought of engineers being men.  You have such talent and dedication to do what you do ... packaging the items is major by itself! I keep hoping that someone is helping you.  
 
It is so wonderful and a special blessing, how you came into my life and changed and improved it, with your fantastic genius inventions.  I get such a thrill knowing that my little "Un-Kink Coil", was something usable for you, and helped you a bit.  You are so special and I do so hope all your plans are coming together.  I would so love to get a note from you. 
 
Blessings, 
Jude 
 
I do love your soft hoses. In fact, when I saw my pulmonologist 3 weeks ago, I brought my new 50 foot tubing and a cannula to show him. He was impressed. I also gave him your contact information. 
Thank you, 
Marlene Kabza 

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I received my new 50' hose and I am enjoying that I am no longer dealing with my oxygen being cut off. All the twist and crimps have gone away. Yay! 
I am now thinking of purchasing a 25' hose for just my upstairs and wondering if you also make one 30' ? 
Also please let me know what the charge would be for these. I am so glad I found you, I've been a customer of yours for many years. I feel you've saved my life and certainly my nose. 
 
Thank you, I will be awaiting your reply. 
Janalee Cooper 

I love this product!  You have made my life so much easier with this tubing. 
Kathy Parker

Chris, 
 
I am going through my oxygen tubing like crazy. I have a puppy who I am trying to teach to not chew it, but she isn’t trained yet. Is there any possible way you can custom make me shorter lengths, like 10 or 15 feet, so it will be more affordable when she ruins one and I won’t have to replace it in 25 or 50 foot increments each time?  I am very sick with pulmonary fibrosis and now lung cancer and I only use your tubing because it is the absolute best out there and I have absolutely no tangling anxiety!  Please let me know if you can help me.

Thank you,
Deirdre 

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I've been buying your C-7 cannulas for years and I'm completely hooked. :) 

Thanks so much,

Heidi

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Dearest Chris, I had gone back to bed for a much needed nap yesterday, and just got your email.  I'm typing this through eyes filled with tears.  You are the sort of friend and person we need in this world--one who I hope to emulate, every chance I get.  I will never be able to thank you enough for your kindness and compassion, and will absolutely send your funds March 1.  I will never forget this amazing act of compassion, and will pass it on every chance I get to those in need in this world.
Wishing you joy and love, Chris,
Vicki  

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Hello, i am very excited to see you sell a valve control for oxygen to be adjusted from cannula to concentrator. Also, how long will the valve control work with use. Does it eventually strip by twisting back and forth??  My concentrator is in the hallway, and i have to leave it set at .05 liters, when sitting or sleeping, but when i move i need to turn up the flow to 2 liters per minute, so i have to switch to an oxygen tank, and walk with it.  So, if your valve would work, that would save me so much heartache, and it will give me a better quality of life, to adjust and move around as i would like to.  I use  2x25 feet hose’s with a joiner right now, that way the hose does not bunch up, etc.  I could use straight 50 feet if required to use the valve control.  My husband has cut the soft cannala’s and put them on my hose, (very easy to do) and alot more comfortable around the ears and to sleep. 
Your innovative genius has given me a new lease on life.  My life has substantially improved because of your incredible products.  First, the soft tubing made it possible for me to navigate my home in a way I could not with my old much stiffer, kinking, tangling tube.  The soft tube lays flat on the floor and is smooth to the touch.  
Everyone that has seen me wearing this new invention comments how differently I hold my face, as I seem more comfortable and how they hardly notice that I am wearing it.  It does not dig into my cheeks like the other ones.  Thank you again for designing this outstanding answer, to my more comfortable existence, as an 24/7 oxygen user.  
Judith